Infinity Privacy Policy
Last updated: April 15, 2026
At Infinity, we are committed to protecting your privacy in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online casino services.[1][5]
Information We Collect
We collect personal information such as your full name, date of birth, residential address, email address, phone number, and government-issued identification for account registration and verification.[1][2][4] Financial details including payment methods, transaction history, and source of funds are gathered during deposits, withdrawals, and KYC compliance.[1][3] We also collect gaming activity data like betting patterns and session duration, along with technical information such as IP address, device type, and browser details through automated means.[1][3] This collection occurs lawfully and fairly as required by Australian gaming regulations and anti-money laundering laws.[2][4]
How We Use Your Information
We use your information to create and manage accounts, verify identity, process payments, and provide gaming services in compliance with Australian laws.[1][3] It enables fraud prevention, responsible gambling measures, and personalized recommendations while meeting AML and regulatory obligations.[1][4] Your data supports customer service, security monitoring, and promotional communications where consent is obtained.[3] All processing aligns with legitimate purposes under the Privacy Act 1988.[5]
Information Sharing
We disclose personal information only as permitted by law, such as to regulatory authorities, law enforcement, or the Australian Transaction Reports and Analysis Centre for compliance.[1][2][3] Trusted service providers like payment processors and identity verifiers receive data under strict confidentiality agreements compliant with the APPs.[3] We do not sell your information to unrelated third parties.[3]
Data Security
We implement robust security measures including encryption, secure servers, and access controls to protect your personal information from unauthorized access or breaches.[1][3] Our systems comply with Australian privacy standards, with employees and providers bound by confidentiality obligations.[2][3] Data is retained only as long as necessary for legal, regulatory, or business purposes, typically seven years for transaction records per AML requirements, then securely disposed.[3] Regular audits ensure ongoing protection.[5]
Your Rights
Under the Privacy Act 1988 and APPs, you have rights to access, correct, or request deletion of your personal information held by us.[1][2][5] You may withdraw consent for non-essential processing, restrict use, or lodge complaints with our Privacy Officer or the Office of the Australian Information Commissioner.[5] Requests will be handled within 30 days, subject to legal exceptions, upon verified identification.[2] We facilitate anonymous transactions where practicable.[5]
Cookies and Tracking
We use cookies and similar technologies to track usage, analyze site performance, and enhance user experience on our platform.[1] These collect technical data like IP addresses for security and personalization, in line with Australian privacy laws.[6] You can manage cookie preferences through browser settings.[1]
Contact Us
For privacy concerns, access requests, or complaints, contact our Privacy Officer.
[email protected]